Clients & CRM
One player directory, shared across your whole club
Every booking, payment, and membership a player has is on one profile — so staff aren't hunting across a booking system, a till, and a spreadsheet to answer a simple question.
Today's bookings
Occupancy rate
Revenue (MTD)
Revenue — last 7 days
What's included
Player profiles
Contact info, booking history, payment history, and membership status in one place.
Segmentation
Group players by activity — like "hasn't booked in 60 days" — for targeted promotions.
Duplicate detection
Merge a player's guest bookings with their account instead of tracking them as two people.
GDPR data tools
Export or delete a player's personal data on request, directly from their profile.
Why it matters
One answer, not three systems
Staff see a player's full history in one place when they call with a question.
Promotions that actually target the right players
Segments built from real booking behavior, not a guess.
Compliant by default
Data export and deletion requests are a built-in workflow, not a manual scramble.
How it works
Players build a profile automatically
Every booking, payment, and membership action updates the same player profile.
Segment by behavior
Build a segment from real activity — booking frequency, spend, or membership status.
Act on it
Send a targeted promotion to a segment, or pull up a profile instantly at the front desk.
Frequently asked questions
- Can I merge a guest booking with a player's account?
- Yes — duplicate detection flags likely matches so they can be merged into one profile.
- Can staff see a player's full history when they call?
- Yes — booking, payment, and membership history are all on one profile.
- Can players request their data be deleted?
- Yes — data export and deletion requests are handled directly from a player's profile, aligned with GDPR.
Explore related features
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